Shipping and Returns

  • Express post flat rate of $12 per order

  • No matter how big or small

  • Cards $1.50 flat rate postage

  • International shipping available please contact us at popglass@hotmail.com for exact postage cost

All Popglass Jewellery is gift boxed and packed the utmost care

DELIVERY TIME FRAMES

Australia Post express parcels arrive in 1-3 days

RETURNS AND REFUNDS POLICY

Each and every single piece of Popglass is handmade, so there may be slight minimal differences in colour and shape in some pairs of earrings due to the nature of glass fusing, these are features not flaws.

Popglass understands when buying online it can be hard to decide so we kindly offer our customers the opportunity to exchange their purchase or receive a refund .
Shipping fees are NOT refundable
This policy is only applicable within 10 days of receiving your purchase. 

Please contact Emily first via email popglass@hotmail.com and I can organise to exchange or refund your purchase.

Popglass Jewellery must be returned in original condition with gift box and packed with care in the same way it arrived in please as it is fragile.

If you are returning a purchase to exchange or refund please ensure your parcel has a tracking number, Popglass Jewellery is not responsible for any returns that go missing.

All return shipping fees are the responsibility of the customer